InstaBidsInstaBids
Skip to content
InstaBids
Menu
Use your AIAdd InstaBids to your assistantHow InstaBids works
Use your AIStart my request

How do you file a complaint with the Nevada State Contractors Board?

Fill in the Board's written Consumer Complaint Form, attach copies of your contract, payment records, messages and photos of the problem, and send it to one of the Board's two offices. Nevada Revised Statutes 624.331 sets the filing time limit, and the Board's checklist and complaint steps are quoted below in their own words.

Source: Nevada State Contractors Board, Consumer Complaint Form with checklist (revised 9/2025, PDF), read 22 October 2026.
Source: Nevada Revised Statutes chapter 624, Contractors (NRS 624.331, 624.335, 624.420, 624.480), Nevada Legislature, read 22 October 2026.
Source: Nevada State Contractors Board, Contractor Complaints, read 22 October 2026.

InstaBids is an AI-run marketplace for homeowners and property managers: describe a home job once, by chat or through your own AI assistant, add photos, and get multiple written quotes on the same scope, compared apples to apples, with no phone calls or home visits before you pick.

For homeowners.

By InstaBids editorial team with AI research agents. Sources read: 22 October 2026 Updated 2026-10-22

InstaBids assistantAI · builds your written scope with you

What home job do you need done in your home? Describe it once to start your written scope.

Start from a common job
You choose who gets your number
  1. Describe it onceBy chat, or through your own AI assistant, and add photos.
  2. Post it and send itContractors bid in writing on that scope.
  3. Compare line by lineEvery quote is written against the same scope.
  4. You chooseContact details stay hidden until you pick and they confirm.

Use with your AI

Add InstaBids to your assistant

Key facts

What goes into a complaint to the Nevada board?

A written form plus copies of your paperwork. The Board's Consumer Complaint Form, linked from its Contractor Complaints page, opens with a checklist; the form's own words are quoted below.

Source: Nevada State Contractors Board, Consumer Complaint Form with checklist (revised 9/2025, PDF), read 22 October 2026.

The footer of each page of the form reads "Revised 9/2025".

Source: Nevada State Contractors Board, Consumer Complaint Form with checklist (revised 9/2025, PDF), read 22 October 2026.

The form says: "I wish to initiate an investigation against the contractor named below." and "All requests for investigations concerning workmanship and money-owing issues must be in writing."

Source: Nevada State Contractors Board, Consumer Complaint Form with checklist (revised 9/2025, PDF), read 22 October 2026.

Among the checklist items are "Copies of all invoices, receipts and/or billing statements:" "Proof of Payment(s):" "Contracts, bids/proposals or written agreements with the contractor(signed copies):" "Copies of all written correspondence with the contractor:" and "Documentation of the issues, defects or incomplete work:"

Source: Nevada State Contractors Board, Consumer Complaint Form with checklist (revised 9/2025, PDF), read 22 October 2026.

The checklist warns: "Incomplete submissions will be returned, and you will be required to resubmit the entire complaint with all necessary materials."

Source: Nevada State Contractors Board, Consumer Complaint Form with checklist (revised 9/2025, PDF), read 22 October 2026.

Section 6 of the form reads: "PLEASE SEND COPIES OF ALL PAPERWORK RELATED TO YOUR COMPLAINT. (DO NOT SEND ORIGINALS.)"

Source: Nevada State Contractors Board, Consumer Complaint Form with checklist (revised 9/2025, PDF), read 22 October 2026.

On who may file, the form says: "Complaints against contractors may be filed with the Board by homeowners, other contractors, subcontractors, employees and other public agencies."

Source: Nevada State Contractors Board, Consumer Complaint Form with checklist (revised 9/2025, PDF), read 22 October 2026.

On where to send it, the form says "Please submit your completed complaint to:" and lists a "Northern Nevada Office:" and a "Southern Nevada Office:"

Source: Nevada State Contractors Board, Consumer Complaint Form with checklist (revised 9/2025, PDF), read 22 October 2026.

How long do you have to file a complaint?

The window is set in statute. Nevada Revised Statutes 624.331 is quoted below in full, without its history line.

Source: Nevada Revised Statutes chapter 624, Contractors (NRS 624.331, 624.335, 624.420, 624.480), Nevada Legislature, read 22 October 2026.

NRS 624.331: "1. A complaint against a licensee for the commission of any act or omission that constitutes cause for disciplinary action pursuant to NRS 624.300 must be filed in writing with the Board within 4 years after the act or omission." "2. The Board shall, within 2 years after the date on which the complaint is filed, initiate disciplinary action against the licensee or dismiss the complaint."

Source: Nevada Revised Statutes chapter 624, Contractors (NRS 624.331, 624.335, 624.420, 624.480), Nevada Legislature, read 22 October 2026.

What happens after the Board receives your complaint?

An investigator employed by the Board will examine the alleged violations and decide if there are workmanship issues that require a jobsite visit, according to the Board's Contractor Complaints page. Its steps, and the statute on the Board's Investigations Office, are quoted below.

Source: Nevada State Contractors Board, Contractor Complaints, read 22 October 2026.
Source: Nevada Revised Statutes chapter 624, Contractors (NRS 624.331, 624.335, 624.420, 624.480), Nevada Legislature, read 22 October 2026.

The Board's Contractor Complaints page lists: "A letter of acknowledgement is sent to the consumer." "An investigator employed by the Board will examine the alleged violations and decide if there are workmanship issues that require a jobsite visit." "The contractor is mailed a copy of the consumer’s complaint." Under its investigation heading it says: "The jobsite visit is conducted with the consumer and contractor present."

Source: Nevada State Contractors Board, Contractor Complaints, read 22 October 2026.

NRS 624.335 opens "1. The Investigations Office of the Board shall:" and its paragraph (b) reads: "(b) Within 10 days after receiving such a complaint, notify the licensee and, if known, the person making the complaint of the initiation of the investigation, and provide a copy of the complaint to the licensee."

Source: Nevada Revised Statutes chapter 624, Contractors (NRS 624.331, 624.335, 624.420, 624.480), Nevada Legislature, read 22 October 2026.

On a complaint that does not hold up, the page says: "If the investigator concludes that the allegations have no merit, the consumer and the contractor will be notified in writing."

Source: Nevada State Contractors Board, Contractor Complaints, read 22 October 2026.

On repairs, the page says: "If the investigator establishes that corrective action is required by the contractor, a Notice to Correct is sent to the contractor enumerating the items requiring resolution or correction." and "The contractor is generally allowed 20 to 30 days to comply with the Notice to Correct."

Source: Nevada State Contractors Board, Contractor Complaints, read 22 October 2026.

It adds: "The Board recommends that the contractor be permitted access to the property in order to perform the recommended repairs identified by the investigator." and "Many complaints are resolved without disciplinary action."

Source: Nevada State Contractors Board, Contractor Complaints, read 22 October 2026.

Will the Nevada board recover money you paid?

The Board's complaint form says the Board is not a substitute for the courts, and that if your primary interest is to obtain restitution, you should seek advice from an attorney. A separate statute sets a filing window for the Board's recovery account; the words of each are quoted below.

Source: Nevada State Contractors Board, Consumer Complaint Form with checklist (revised 9/2025, PDF), read 22 October 2026.
Source: Nevada Revised Statutes chapter 624, Contractors (NRS 624.331, 624.335, 624.420, 624.480), Nevada Legislature, read 22 October 2026.

The Consumer Complaint Form says: "In cases where there is legal authority to do so, the contractor may be required by the Board to make repairs." and "However, the Board is not a substitute for the courts; so, if your primary interest is to obtain restitution, you should seek advice from an attorney."

Source: Nevada State Contractors Board, Consumer Complaint Form with checklist (revised 9/2025, PDF), read 22 October 2026.

NRS 624.480 reads, after the words "Except as otherwise provided in NRS 624.490": "an injured person who wishes to recover from the account must file a complaint with the Board or its designee within 4 years after the completion of qualified services."

Source: Nevada Revised Statutes chapter 624, Contractors (NRS 624.331, 624.335, 624.420, 624.480), Nevada Legislature, read 22 October 2026.

Under NRS 624.420, an injured person "means an owner who:" and the first item of that definition reads: "1. Is damaged by the failure of a residential contractor to perform qualified services adequately; or"

Source: Nevada Revised Statutes chapter 624, Contractors (NRS 624.331, 624.335, 624.420, 624.480), Nevada Legislature, read 22 October 2026.

How should you put your complaint packet together?

Build the packet so an investigator can follow the job from the contract to each problem without asking you for more. This is practical reasoning, not legal advice and not a finding from any agency.

  1. Download the form from the Board's Contractor Complaints page on the day you file, so you work from its current version, and fill in every box you can.
  2. Write your complaint description as a numbered list, one problem per line, saying where it is in the house and when you first saw it.
  3. Put copies of the contract, change orders, invoices and every payment record in date order, and keep the originals at home.
  4. Add copies of texts, emails and letters between you and the contractor, plus your own dated notes of calls and visits.
  5. Take dated photos of each problem and label each photo with its number from your list.
  6. Write down the dates the work started, stopped and when each problem appeared, and compare them with the time limits quoted above.
  7. Keep a full copy of what you send and a record of the day you sent it.
  8. If getting money back is your goal, talk to a lawyer or your local small claims court as well as filing with the Board.

Who sees your contact details when you post on InstaBids?

Contact details stay hidden until the homeowner picks a contractor and they confirm the connection.

Source: InstaBids process and privacy, live-page excerpts, read 22 October 2026.

Post your job on InstaBids, and contractors can bid in writing on one written scope.

Homeowners anywhere in the US can post a job; once you send it, InstaBids finds contractors to bid on it.

Start my request

Sources for the facts on this page

Start my requestUse your AI