Data requests
Access, correction and deletion
You can ask what information InstaBids holds about you or your project, ask us to correct it, or ask us to delete it. Sending a request does not itself change or delete anything. If you have a homeowner account, you can also download your data and edit your name and phone, or close your account yourself from your account page.
Manage your homeowner accountHow to send a request
Email support@instabids.ai and tell us whether you want access, a correction, or deletion.
What to include
If you have an account, write from its email address. If you started without an account, give us enough to find your request:
- The reference and start date shown under “Your requests” on the intake page, if you can still open it on the device you used.
- Roughly when you started the request and the ZIP code on it.
Contractors: write from the email address on your InstaBids account and tell us the business name on your profile.
What deletion covers
Sending a deletion request does not itself remove data. Some records may need to be kept for security, fraud prevention, dispute resolution or a legal obligation, such as the record that a connection fee was paid. Copies a contractor or homeowner saved outside InstaBids are not ours to remove.
Clearing your browser cookies does not itself delete your stored request.